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Emergency Services & Partners - North East Ambulance Service


North East Ambulance Service (NEAS)

ambulance service“North East Ambulance Service – aiming to provide responsive, high quality, caring services for the people of the North East”

The North East Ambulance Service NHS Trust (NEAS) was established as a Trust on April 1st 1999, amalgamating the former Northumbria and Durham County Services.

NEAS provides accident and emergency (A&E) and non-emergency patient transport services (PTS) to the two million people living in Tyne and Wear, Northumberland and County Durham, over an area of 3,000 square miles.

North East Ambulance Service NHS Trust and NHS Direct cover the same operational area from Berwick in the north, to the Cumbria border in the west down to Darlington in the south.


The Role of NEAS during a Major Incident
The Ambulance Service is responsible for co-ordinating the on-site health service response and determining the hospital(s) to which injured persons should be taken. If necessary the Ambulance Service will seek the attendance of a Medical Incident Officer (MIO) and Mobile Medical Team(s) (MMT). The Ambulance Service, in conjunction with the MIO and medical teams, seeks to save life and limb through effective emergency treatment at the scene, to determine the priority for release of trapped casualties in conjunction with the Fire and Rescue Service and to transport the injured, in order of priority, to receiving hospitals.

The Ambulance Service is also responsible for establishing a casualty clearing point and ambulance loading point. In addition, they will notify the relevant receiving hospitals to advise them of the situation and the likelihood of them receiving casualties.

The Ambulance Service is the ‘gateway’ to the health service and, when required, will seek advice from within health organisations (i.e. Health Protection Agency) to assist in the response to incidents to ensure the care and protection of the community at large.

At any incident involving casualties, the Police Control Room will alert the Ambulance Service. Where the Ambulance Control is alerted direct by a “999” call, this action should be reciprocated.

The North East Ambulance Service will be responsible, at any DECLARED major incident (whether Medical and Ambulance resources are required or not), for initiating their Major Incident (Standby or Implement) callout cascade and contacting the Hospital Trust (Hospitals which operate 24/7 Accident & Emergency (A&E) departments), which will if deemed appropriate, initiate their Major Incident (MAJAX) Plans.

It is the responsibility of the Acute Hospital contacted to inform the Teaching Primary Care Trust of the incident, who in turn will cascade the information to the Northumberland and Tyne and Wear Strategic Health Authority and Health Protection Agency Emergency Planning Adviser.  The Emergency Planning Adviser will then attempt to re-call the appropriate Health Agencies, in order to confirm that all appropriate agencies are fully aware of the incident.

The scale and nature of the incident will be assessed by the first North East Ambulance Service representative present at the scene. Additional resources will then be made available and any necessary arrangements concerning medical assistance under major incident procedures activated accordingly.

The North East Ambulance Service representative will identify himself/herself to Police Incident Control and contact any local doctor who may, if present, be acting in the capacity of the Medical Incident Officer until the arrival of that individual at the scene.

The EPU maintain close links with the Ambulance Service, as one of the key Blue Light Agencies and
work with the Emergency Planning team within NEAS in developing training and exercises. Norland Series

 

© TWEPU Published : 18/12/2006 Terms and Conditions Contact :info@tyneandwearepu.gov.uk